For salons leaving Treatwell
Take your salon back from Treatwell.
Take your salon — and your reviews — back from the marketplace.
Treatwell charges ~£30/month AND takes up to 35% commission on new clients. Your reviews and clients belong to Treatwell, not you.
Why salons leave Treatwell
The honest case for switching from Treatwell
Treatwell can drive footfall — nobody denies that — but the rent on that footfall is steep: ~£30 a month, up to 35% commission on every new client, and an unspoken rule that your reviews, your photos and even your customer relationships live on their domain rather than yours. The minute you stop paying Treatwell, that visibility disappears. LushLane is built the other way around. You pay a flat £22 a month, keep 100% of every booking, and the SEO equity (Google reviews, photos, profile, ranking) compounds onto your own domain — your-name.lushlane.app — so when you grow, you grow your own brand, not Treatwell's. Migration is self-serve: export your Treatwell clients, services and price list as CSV and upload via the LushLane dashboard with our step-by-step guide. Most single salons finish in under an hour. Multi-location groups can opt into paid white-glove migration from £399 for a 5+ site bundle.
What stays the same · What gets better
What's different the day you leave Treatwell
✓ Same as before
Your clients keep booking online — no app download needed
✓ Same as before
Your phone number, email and address stay yours
✓ Same as before
Online payments via Stripe (or take cash/card as usual)
✓ Same as before
Reminder texts and email confirmations work day one
★ Cap your costs at £22 flat
No commission, no per-staff fees, no Treatwell Pay markup. Just £22/month.
★ You own your reviews
Treatwell reviews live on Treatwell. LushLane shows your Google reviews, on your site, syncing daily.
★ Real website, not a listing
Treatwell gives you a listing page. We give you a proper, branded mini-site at your-name.lushlane.app.
★ Your clients book with you
No more competing with 20 salons on a treatment results page. Direct relationship, repeat bookings.
Side by side
Treatwell vs LushLane — fees, reviews, ownership
The numbers that actually matter to a UK salon. Public pricing — subject to change.
| Feature | Treatwell | LushLane |
|---|---|---|
| Monthly fee | ~£30/month + VAT | £22/month flat |
| Commission on new clients | Up to 35% | 0% on every booking |
| Card fee | 2.5% (Treatwell Pay) | 1.5% + 20p (Stripe) |
| Your reviews | Live on Treatwell | Your Google reviews on your site |
| Website | Treatwell listing | Free 1-page bookable site |
| Client ownership | Treatwell's | 100% yours |
| Migration | Manual, no guide | Self-serve import + help docs (paid white-glove optional) |
Self-serve migration
From Treatwell to live in under an hour
Self-serve in under an hour. Export your Treatwell clients, services and price list as CSV, then upload via the LushLane dashboard — our step-by-step guide walks you through every screen. Running multiple locations and want hands-on help? Optional white-glove migration is available from £149 (single site) or £399 for a 5+ location bundle — only charged when work actually starts.
Step 1 — Export from Treatwell
Click export in your Treatwell account. Our help docs show the exact menu path for clients, services and price list.
Step 2 — Open the LushLane dashboard
Sign up free, go to Clients → Import (and Services → Import). Drag in your CSV.
Step 3 — Map & preview
Auto-detects most platforms. Review the first 10 rows, fix any column mappings, then import.
Step 4 — You're live
Add staff, check opening hours, share your booking link. Treatwell can stay on as backup for a month.
Multi-location group or short on time? Add optional white-glove migration — £149 single site, £99 per extra site, £399 for a 5+ location bundle. We only charge when work actually starts.
Real salons
Salons that took their clients back from the marketplace
"Treatwell took £900 in commission last quarter. With LushLane that money stayed in my business."
Sophia L.
Pure Beauty Rooms, Cardiff
"My Google reviews finally show on my own site instead of getting lost on a marketplace page."
Hannah W.
Polished, Edinburgh
"I was nervous about leaving. The LushLane team imported everything and clients didn't notice a thing."
Yasmin K.
Brow & Beyond, Liverpool
FAQ
Switching from Treatwell — your questions
Will I lose Treatwell footfall when I switch?
Some, initially — but most salons replace it within 6-8 weeks via Google reviews, WhatsApp link sharing and the LushLane discovery feed.
Can I keep my Treatwell reviews?
Treatwell reviews stay on Treatwell, but we sync your Google reviews to your new site daily — typically a stronger signal for new clients.
Do I have to cancel Treatwell first?
No. Run both side-by-side during your 2-month free trial. Cancel Treatwell when you're confident.
What about deposits I've taken via Treatwell Pay?
Existing deposits stay with Treatwell. New deposits go via your own Stripe at lower rates.
Start your switch from Treatwell
Try LushLane free for 2 months. Self-serve migration takes under an hour with our step-by-step guide. Cancel anytime.
Switching from someone else? From Booksy · From Fresha · From Square Appointments · From Timely · From Phorest · From Salonized