How do I export my clients from Fresha?
Last updated by the LushLane editorial team.
Short answer
In Fresha, go to Clients, select all and export to CSV — the file includes names, phone numbers, emails and notes. Import that CSV into your new booking system, check phone numbers are in UK format, then move your booking links. Importing into LushLane is free and self-serve.
Before you export
Tidy duplicates first, and make sure phone numbers are stored in a consistent format so SMS reminders work immediately after import.
After you import
Spot-check twenty client records, confirm reminders are sending, then update your Google, Instagram and website booking links. Only then cancel the old subscription.
Marketing consent
Carry over marketing consent flags rather than assuming consent. Under UK GDPR the client's original consent travels with the record, not with the platform.
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How do I export my clients from Fresha?
In Fresha, go to Clients, select all and export to CSV — the file includes names, phone numbers, emails and notes. Import that CSV into your new booking system, check phone numbers are in UK format, then move your booking links. Importing into LushLane is free and self-serve.