How do I book an appointment?
Browse a business, select a service, choose a time, and confirm your booking in a few taps.
Help center
Answers for clients and businesses
Need help? Contact support@lushlane.co.uk or use the answers below to understand bookings, payments, cancellations, and listing setup.
Quick answer
How do I contact LushLane support?
Email support@lushlane.co.uk. UK-based support answers business questions during working hours, and there is an AI assistant on every page for instant answers.
Can I cancel or reschedule?
Yes. Cancellation and reschedule rules depend on the business, but clients can manage bookings through their account.
How do payments work?
Some businesses take a deposit at booking, with the remaining balance handled by the business at the appointment.
How do I list my business?
Create an account, add your business details, and publish your profile to start accepting bookings.
Frequently asked questions
How do I contact LushLane support?
Email support@lushlane.co.uk. UK-based support answers business questions during working hours, and there is an AI assistant on every page for instant answers.
How do I import my existing clients?
Export a CSV from your current platform, then upload it in your LushLane dashboard under Clients. Self-serve migration is free; white-glove migration is a paid service we start only once you confirm.
How do I cancel?
Cancel any time from your dashboard — there is no contract and no cancellation fee. You can export your client data before you go.