Help center

Answers for clients and businesses

Need help? Contact support@lushlane.co.uk or use the answers below to understand bookings, payments, cancellations, and listing setup.

LushLane help center for salon booking and appointment support UK

How do I book an appointment?

Browse a business, select a service, choose a time, and confirm your booking in a few taps.

Can I cancel or reschedule?

Yes. Cancellation and reschedule rules depend on the business, but clients can manage bookings through their account.

How do payments work?

Some businesses take a deposit at booking, with the remaining balance handled by the business at the appointment.

How do I list my business?

Create an account, add your business details, and publish your profile to start accepting bookings.