For salons leaving Fresha
Done losing 20% to Fresha Marketplace?
Stop losing 20% of every new client to the Fresha Marketplace.
Fresha looks free — but takes 20% commission on every new Marketplace client, and you can only accept payments through Fresha Pay.
Why salons leave Fresha
The honest case for switching from Fresha
Fresha's pitch is irresistible: free software, free booking, free everything. The catch is buried in the Marketplace terms — 20% of every new client's bill, forever, plus a forced payment processor (Fresha Pay) that holds your money and dictates your card rates. For a busy UK salon doing £40-60 services, that 20% is real money: ten new Marketplace clients a week is roughly £500 a month gone before you've turned the lights on. LushLane charges one number — £22 a month — and then nothing else. No commission, no markup on card processing, no "sponsored placement" you have to outbid your neighbours for. You connect your own Stripe account, payouts land in your bank the next working day, and every client who books with you is yours — not Fresha's leased back to you.
What stays the same · What gets better
What you stop paying the day you leave Fresha
✓ Same as before
Your clients keep booking online — no app download needed
✓ Same as before
Your phone number, email and address stay yours
✓ Same as before
Online payments via Stripe (or take cash/card as usual)
✓ Same as before
Reminder texts and email confirmations work day one
★ Keep 100% of every booking
Fresha takes 20% on new Marketplace clients. We take 0%. On a £60 service that's £12 back in your pocket per client.
★ Use any card processor you like
Fresha forces you onto Fresha Pay. We let you connect Stripe (your account, your payouts, next-day).
★ £22/month buys you the whole platform
Memberships, gift cards, payroll, inventory — all included. No paid add-ons.
★ Your client list, not their marketplace
Your clients book with you, not 'on Fresha'. You own the relationship.
Side by side
Fresha vs LushLane — the real cost of "free"
The numbers that actually matter to a UK salon. Public pricing — subject to change.
| Feature | Fresha | LushLane |
|---|---|---|
| Subscription | Free | £22/month flat |
| Commission on new clients | 20% on Marketplace | 0% on every booking |
| Card fee | 1.29% + 20p (Fresha Pay only) | 1.5% + 20p (Stripe, your account) |
| Payouts | Fresha Pay | Stripe — next-day to your bank |
| Free trial | Free tier (limited) | 2 months full Pro |
| Memberships | Paid add-on | Included |
| Migration | CSV upload, no help | Self-serve CSV import with step-by-step guide |
Self-serve migration
From Fresha to live in under an hour
Self-serve in under an hour. Export your Fresha clients, services and price list as CSV, then upload via the LushLane dashboard — our step-by-step guide walks you through every screen. Running multiple locations and want hands-on help? Optional white-glove migration is available from £149 (single site) or £399 for a 5+ location bundle — only charged when work actually starts.
Step 1 — Export from Fresha
Click export in your Fresha account. Our help docs show the exact menu path for clients, services and price list.
Step 2 — Open the LushLane dashboard
Sign up free, go to Clients → Import (and Services → Import). Drag in your CSV.
Step 3 — Map & preview
Auto-detects most platforms. Review the first 10 rows, fix any column mappings, then import.
Step 4 — You're live
Add staff, check opening hours, share your booking link. Fresha can stay on as backup for a month.
Multi-location group or short on time? Add optional white-glove migration — £149 single site, £99 per extra site, £399 for a 5+ location bundle. We only charge when work actually starts.
Real salons
Salons that swapped Fresha Pay for their own Stripe
"I lost £400 in commission to Fresha last month alone. LushLane paid for itself in a week."
Priya S.
Glow Skin Studio, London
"Best part: my payouts hit the next day, into my own Stripe. No more waiting for Fresha."
Daniel M.
Cuts & Co, Glasgow
"Same online booking, half the headache, and I keep all my money."
Rachel B.
The Lash Loft, Bristol
FAQ
Switching from Fresha — your questions
Is LushLane really cheaper than 'free' Fresha?
If you take more than 2 new Marketplace clients a month at average UK pricing, yes — usually by a wide margin once Fresha's 20% kicks in.
Can I move my Fresha bookings forward?
Yes. We import every upcoming Fresha booking into LushLane so nothing is missed.
Do I have to use Stripe?
Stripe is recommended (it's the cheapest UK option) but you can stick with cash and card terminals if you prefer — your call.
What happens to my Fresha profile after I switch?
You keep it (or close it) — entirely up to you. Many salons keep theirs live for a month while clients update bookmarks.
Start your switch from Fresha
Try LushLane free for 2 months. Self-serve migration takes under an hour with our step-by-step guide. Cancel anytime.
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