Is Fresha really free for salons?
Last updated by the LushLane editorial team.
Short answer
Fresha has no monthly subscription, but it charges commission on new clients it sends you (around 20%) plus card processing fees on payments, and paid add-ons for some features. For a busy salon that can exceed a flat-fee platform: 40 new clients a month at £45 costs roughly £360 in commission.
Do the maths on your own numbers
Multiply your monthly new clients by average bill by the commission rate, add card fees on your total card takings, then compare against a flat monthly fee. Most salons above about ten new clients a month are better off on a flat fee.
The ownership question
Free platforms monetise your client relationships. Ask whether you can export your full client list with contact details at any time — if not, the price is higher than it looks.
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Is Fresha really free for salons?
Fresha has no monthly subscription, but it charges commission on new clients it sends you (around 20%) plus card processing fees on payments, and paid add-ons for some features. For a busy salon that can exceed a flat-fee platform: 40 new clients a month at £45 costs roughly £360 in commission.