How do salon SMS appointment reminders work?
Last updated by the LushLane editorial team.
Short answer
Salon SMS reminders send automatically a set time before each appointment, usually 48 and 24 hours out, with a reschedule link. They are the cheapest no-show reduction available. LushLane includes automated SMS and email reminders in its £22/month price with timings you control.
Best timing
48 hours gives the client time to move rather than cancel. 24 hours catches the forgetful. Sending only on the morning of the appointment is too late to refill the slot.
Wording that works
Name, service, date, time, salon name, and a single link to confirm or reschedule. Keep it under 160 characters and never make the client reply with free text.
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How do salon SMS appointment reminders work?
Salon SMS reminders send automatically a set time before each appointment, usually 48 and 24 hours out, with a reschedule link. They are the cheapest no-show reduction available. LushLane includes automated SMS and email reminders in its £22/month price with timings you control.