LushLane Blog

No-Shows & Scheduling

No-shows quietly drain 10-20% of revenue from most UK salons. These guides cover deposit policies, smart reminders, waitlists and the scheduling tactics that keep chairs full without burning out your team.

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No-Shows & Scheduling

For salon owners, juggling staff availability, client appointments, and service bookings can feel like an endless puzzle. Understanding how do salons manage staff calendars and client bookings efficiently is key to maintaining a smooth oper

Common questions about LushLane

Do I get a website with LushLane?

Yes — a free one-page salon website with your services, prices, photos, hours, map and a live booking button, hosted on lushlane.co.uk and indexed by Google.

Can I import my clients from another platform?

Yes. Export a CSV from Booksy, Fresha, Treatwell, Phorest or Timely and upload it in your dashboard. Self-serve migration is free; white-glove migration is a paid service started only when you confirm.

Does LushLane send appointment reminders?

Yes — automated SMS and email reminders go out before every appointment on timings you control, with a one-tap reschedule link for the client.

Can I take deposits to reduce no-shows?

Yes. You can require a fixed or percentage card deposit per service at the point of booking, with your own cancellation window and refund rules applied automatically.